Please do not arrive earlier than 15min ahead of your appointment time. Allow 5min before the class is scheduled to start to get yourself prepped and listen to the introductions.

When booking a class you will be notified with a confirmation email, sent to the email you booked with. You may reschedule or cancel your appointment through the confirmation email.

You will be unable to reschedule or cancel your appointment after the 24 hour mark. Please phone or email us directly to make changes to your appointment.

If you are cancelling under the 24 hour mark or you do not show up for your appointment, please note that you are not qualified for a refund.

Please prepare to get messy!! Wear older clothes, long hair should be tied up in a bun or pony tail. All jewelry, watches should come off before the class. We are not responsible for damaged personal items.

Each finished piece will need to dry for 5-7 full days. When your piece if dry we fire it in our kiln, then take the piece out after 12-16 hours. We will send a text notification to the number on file with your glaze next instructions.

We release new classes around the 15th of every month for the following month.

We sell gift cards in-store and gift codes online.

If you are using a physical gift card to purchase a class you will have to redeem it in person or over the phone. Currently Square does not allow the use of their cards on their online platform Acuity Scheduling ( we have complained to the company about this).